Customer Support
Our dedicated support team is always ready to help — from setup to troubleshooting, we're just a call away.
We answer calls between 9 AM and 8 PM IST, seven days a week, in English and Hindi. Our support team is trained on both the hardware and the agronomy — so you're not being read a script.
For issues that need eyes-on: we can screen-share to your app, remote-diagnose the device over BLE, and walk you through calibration or replacement steps on video.
Every customer gets a dedicated onboarding session in their first week. We install the app, walk through your first readings together, and set alert thresholds that make sense for your crop.
Have questions?
Talk to us about your farm — we'll help you pick the right setup.